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  • Home
  • Hotels and Destinations
    HOTELS
    ANTOFAGASTA
    Terrado Suites Antofagasta Studio 56 Antofagasta
    IQUIQUE
    Terrado Suites Iquique Studio 56 Iquique Terrado Cavancha Terrado Arturo Prat
    Santiago
    Terrado Lyon
    RANCAGUA
    Terrado Rancagua
    DESTINATIONS
    Antofagasta Iquique Santiago Rancagua
    See all Hotels See all Destinations
  • Our cuisine
  • Featured special offers
  • Social events
  • Corporate events
Other services About us Blogs Help Center
Telephone reservations
600 5820 800
Contact
reservas1@terrado.cl
Explora aquí todo lo que tenemos para ofrecer
Consultas recomendadas:
hoteles destinos eventos otros servicios centro de ayuda
Política de cookies

Terms and conditions

Latest update: 03/24/2025
    Hotels
  • icon Studio 56 Antofagasta
  • icon Terrado Suites Antofagasta
  • icon Studio 56 Iquique
  • icon Terrado Suites Iquique
  • icon Terrado Cavancha
  • icon Terrado Arturo Prat
  • icon Terrado Rancagua

PRIVACY OF TRANSACTION:

Payment by credit or debit card is completely channeled through the Transbank webpage. Apart Hotel Studio56 receives only the result of the operation, without access at all to the complete card number. For more information, visit the Webpay Plus website.

RETURN AND REFUNDS POLICIES FOR NON-REFUNDABLE RESERVATIONS:

· No cancellations or modifications are accepted.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

RETURN AND REFUNDS POLICIES FOR REFUNDABLE RESERVATIONS:

· Cancellations and modifications are accepted only 48 hours in advance of the arrival date of the guests. The money refund applies only in this case.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

TERMS AND CONDITIONS OF ONLINE RESERVATIONS APART HOTEL STUDIO56:

· Rates per apartment only.

· Rates in US dollars are exempt from tax (VAT) if the guest is a foreigner and payment is made ​​in dollars.

· Rates in chilean pesos include tax (VAT).

· Check in from 15:00 hrs., Check out until 12:00 hrs.

· It allows a child up to 2 years free without extra bed sharing room.

· The values ​​presented on the website are subject to change without notice.
· Flats and numbers of rooms subject to availability upon check-in.

· No pets allowed.

· For all legal purposes, the parties set the city of Iquique as their domicile and submit themselves to the jurisdiction of their courts of justice.

· Each guest will receive an inventory at the time their reservation is confirmed, once they enter their respective department, they will have a maximum time of two hours to report any difference. Once said time has elapsed and if there is no communication, it will be understood that they agree with the reported inventory.

· By the mere fact of accepting the reservation or registering or checking in, it will be understood that the passenger and his or her companions accept the policies and conditions established in this document.

PRIVACY OF TRANSACTION:

Payment by credit or debit card is completely channeled through the Transbank webpage. Terrado Hotels receives only the result of the operation, without access at all to the complete card number. For more information, visit the Webpay Plus website.

RETURN AND REFUNDS POLICIES FOR NON-REFUNDABLE RESERVATIONS:

· No cancellations or modifications are accepted.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

RETURN AND REFUNDS POLICIES FOR REFUNDABLE RESERVATIONS:

· Cancellations and modifications are accepted only 48 hours in advance of the arrival date of the guests. The money refund applies only in this case.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

TERMS AND CONDITIONS OF ONLINE RESERVATIONS TERRADO HOTELS:

· Rates per Room and number of people.
· Rate includes buffet breakfast served in the hotel’s restaurant, private parking subject to availability, unlimited use of pool.

· Rates in US dollars are exempt from tax (VAT) if the guest is a foreigner and payment is made ​​in dollars.

· Rates in chilean pesos include tax (VAT).

· Check in from 15:00 hrs., Check out until 12:00 hrs.
· Upon check-in, will be asked a security for extras.

· It allows a child up to 2 years free without extra bed sharing room, with access to the same benefits of breakfast included in the rate.

· The values ​​presented on the website are subject to change without notice.
· Flats and numbers of rooms subject to availability upon check-in.
· According to local laws, the VAT tax will be deducted to every guest foreigner living abroad, provided you cancel your account in dollars or dollar credit card. The guest is required to present their passport and migration card upon Check-In. This does not apply when the invoice is issued on behalf of a company or guests of Chilean nationality.

· Spa entrance for under 18 years old it’s not allowed.
· No pets allowed.

· For all legal purposes, the parties set the city of Iquique as their domicile and submit themselves to the jurisdiction of their courts of justice.

· By the mere fact of accepting the reservation or registering or checking in, it will be understood that the passenger and his or her companions accept the policies and conditions established in this document.

PRIVACY OF TRANSACTION:

Payment by credit or debit card is completely channeled through the Transbank webpage. Terrado Hotels receives only the result of the operation, without access at all to the complete card number. For more information, visit the Webpay Plus website.

RETURN AND REFUNDS POLICIES FOR NON-REFUNDABLE RESERVATIONS:

· No cancellations or modifications are accepted.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

RETURN AND REFUNDS POLICIES FOR REFUNDABLE RESERVATIONS:

· Cancellations and modifications are accepted only 48 hours in advance of the arrival date of the guests. The money refund applies only in this case.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

TERMS AND CONDITIONS OF ONLINE RESERVATIONS TERRADO HOTELS:

· Rates per Room and number of people.
· Only include swimming pool and access to the gym. Parking is subject to availability.

· In accordance with local laws, VAT (tax) will be deducted from all guests who live outside the country and will cancel your account in USD or on an international credit card.
· The guest is required to present their passport and migration card.
· This does not apply when the invoice is issued in the name of the Chilean or Chilean guest company.

· Rates in chilean pesos include tax (VAT).

· Check in from 15:00 hrs., Check out until 12:00 hrs.
· Upon check-in, will be asked a security for extras.

· It allows a child up to 2 years free without extra bed sharing room.

· The values ​​presented on the website are subject to change without notice.
· Flats and numbers of rooms subject to availability upon check-in.
· According to local laws, the VAT tax will be deducted to every guest foreigner living abroad, provided you cancel your account in dollars or dollar credit card. The guest is required to present their passport and migration card upon Check-In. This does not apply when the invoice is issued on behalf of a company or guests of Chilean nationality.

· No pets allowed.

· For all legal purposes, the parties set the city of Iquique as their domicile and submit themselves to the jurisdiction of their courts of justice.

· By the mere fact of accepting the reservation or registering or checking in, it will be understood that the passenger and his or her companions accept the policies and conditions established in this document.

PRIVACY OF TRANSACTION:

Payment by credit or debit card is completely channeled through the Transbank webpage. Terrado Hotels receives only the result of the operation, without access at all to the complete card number. For more information, visit the Webpay Plus website.

RETURN AND REFUNDS POLICIES FOR NON-REFUNDABLE RESERVATIONS:

· No cancellations or modifications are accepted.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

RETURN AND REFUNDS POLICIES FOR REFUNDABLE RESERVATIONS:

· Cancellations and modifications are accepted only 48 hours in advance of the arrival date of the guests. The money refund applies only in this case.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

TERMS AND CONDITIONS OF ONLINE RESERVATIONS TERRADO HOTELS:

· Rates per Room and number of people.
· Rate includes buffet breakfast served in the hotel’s restaurant, private parking subject to availability, unlimited use of pool.

· Rates in US dollars are exempt from tax (VAT) if the guest is a foreigner and payment is made ​​in dollars.

· Rates in chilean pesos include tax (VAT).

· Check in from 15:00 hrs., Check out until 12:00 hrs.
· Upon check-in, will be asked a security for extras.

· It allows a child up to 2 years free without extra bed sharing room, with access to the same benefits of breakfast included in the rate.

· The values ​​presented on the website are subject to change without notice.
· Flats and numbers of rooms subject to availability upon check-in.
· According to local laws, the VAT tax will be deducted to every guest foreigner living abroad, provided you cancel your account in dollars or dollar credit card. The guest is required to present their passport and migration card upon Check-In. This does not apply when the invoice is issued on behalf of a company or guests of Chilean nationality.

· Spa entrance for under 18 years old it’s not allowed.
· No pets allowed.

· For all legal purposes, the parties set the city of Iquique as their domicile and submit themselves to the jurisdiction of their courts of justice.

· By the mere fact of accepting the reservation or registering or checking in, it will be understood that the passenger and his or her companions accept the policies and conditions established in this document.

PRIVACY OF TRANSACTION:

Payment by credit or debit card is completely channeled through the Transbank webpage. Terrado Hotels receives only the result of the operation, without access at all to the complete card number. For more information, visit the Webpay Plus website.

RETURN AND REFUNDS POLICIES FOR NON-REFUNDABLE RESERVATIONS:

· No cancellations or modifications are accepted.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

RETURN AND REFUNDS POLICIES FOR REFUNDABLE RESERVATIONS:

· Cancellations and modifications are accepted only 48 hours in advance of the arrival date of the guests. The money refund applies only in this case.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

TERMS AND CONDITIONS OF ONLINE RESERVATIONS TERRADO HOTELS:

· Rates per Room and number of people.
· Only include swimming pool and access to the gym. Parking is subject to availability.

· In accordance with local laws, VAT (tax) will be deducted from all guests who live outside the country and will cancel your account in USD or on an international credit card.
· The guest is required to present their passport and migration card.
· This does not apply when the invoice is issued in the name of the Chilean or Chilean guest company.

· Rates in chilean pesos include tax (VAT).

· Check in from 15:00 hrs., Check out until 12:00 hrs.
· Upon check-in, will be asked a security for extras.

· It allows a child up to 2 years free without extra bed sharing room.

· The values ​​presented on the website are subject to change without notice.
· Flats and numbers of rooms subject to availability upon check-in.
· According to local laws, the VAT tax will be deducted to every guest foreigner living abroad, provided you cancel your account in dollars or dollar credit card. The guest is required to present their passport and migration card upon Check-In. This does not apply when the invoice is issued on behalf of a company or guests of Chilean nationality.

· No pets allowed.

· For all legal purposes, the parties set the city of Iquique as their domicile and submit themselves to the jurisdiction of their courts of justice.

· By the mere fact of accepting the reservation or registering or checking in, it will be understood that the passenger and his or her companions accept the policies and conditions established in this document.

PRIVACY OF TRANSACTION:

Payment by credit or debit card is completely channeled through the Transbank webpage. Terrado Hotels receives only the result of the operation, without access at all to the complete card number. For more information, visit the Webpay Plus website.

RETURN AND REFUNDS POLICIES FOR NON-REFUNDABLE RESERVATIONS:

· No cancellations or modifications are accepted.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

RETURN AND REFUNDS POLICIES FOR REFUNDABLE RESERVATIONS:

· Cancellations and modifications are accepted only 48 hours in advance of the arrival date of the guests. The money refund applies only in this case.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

TERMS AND CONDITIONS OF ONLINE RESERVATIONS TERRADO HOTELS:

· Hotel Arturo Prat does NOT have parking.
· Swimming pool is not available for use.

· Rates in US dollars are exempt from tax (VAT) if the guest is a foreigner and payment is made ​​in dollars.

· Rates in chilean pesos include tax (VAT).

· Check in from 15:00 hrs., Check out until 12:00 hrs.
· Upon check-in, will be asked a security for extras.

· It allows a child up to 2 years free without extra bed sharing room, with access to the same benefits of breakfast included in the rate.

· The values ​​presented on the website are subject to change without notice.
· Flats and numbers of rooms subject to availability upon check-in.
· According to local laws, the VAT tax will be deducted to every guest foreigner living abroad, provided you cancel your account in dollars or dollar credit card. The guest is required to present their passport and migration card upon Check-In. This does not apply when the invoice is issued on behalf of a company or guests of Chilean nationality.

· No pets allowed.

· For all legal purposes, the parties set the city of Iquique as their domicile and submit themselves to the jurisdiction of their courts of justice.

· By the mere fact of accepting the reservation or registering or checking in, it will be understood that the passenger and his or her companions accept the policies and conditions established in this document.

PRIVACY OF TRANSACTION:

Payment by credit or debit card is completely channeled through the Transbank webpage. Terrado Hotels receives only the result of the operation, without access at all to the complete card number. For more information, visit the Webpay Plus website.

RETURN AND REFUNDS POLICIES FOR NON-REFUNDABLE RESERVATIONS:

· No cancellations or modifications are accepted.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

RETURN AND REFUNDS POLICIES FOR REFUNDABLE RESERVATIONS:

· Cancellations and modifications are accepted only 48 hours in advance of the arrival date of the guests. The money refund applies only in this case.
· For No-Show applies a penalty for the total value of the reservation.
· No refund applied for early departure, proceeding to payment of the whole stay.

TERMS AND CONDITIONS OF ONLINE RESERVATIONS TERRADO HOTELS:

· Rates per Room and number of people.
· Rate includes buffet breakfast served in the hotel’s restaurant, private parking subject to availability.

· Rates in US dollars are exempt from tax (VAT) if the guest is a foreigner and payment is made ​​in dollars.

· Rates in chilean pesos include tax (VAT).

· Check in from 15:00 hrs., Check out until 12:00 hrs.
· Upon check-in, will be asked a security for extras.

· It allows a child up to 2 years free without extra bed sharing room, with access to the same benefits of breakfast included in the rate.

· The values ​​presented on the website are subject to change without notice.
· Flats and numbers of rooms subject to availability upon check-in.
· According to local laws, the VAT tax will be deducted to every guest foreigner living abroad, provided you cancel your account in dollars or dollar credit card. The guest is required to present their passport and migration card upon Check-In. This does not apply when the invoice is issued on behalf of a company or guests of Chilean nationality.

· No pets allowed.

· For all legal purposes, the parties set the city of Iquique as their domicile and submit themselves to the jurisdiction of their courts of justice.

· By the mere fact of accepting the reservation or registering or checking in, it will be understood that the passenger and his or her companions accept the policies and conditions established in this document.

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